Calgary Underground Construction and Earth Moving

Senior Dispatcher
Borger Group of Companies is now hiring a Senior Dispatcher. The successful candidate will manage the inflow of move requests to utilize drivers and equipment in an efficient and lucrative manner. Track all duties of drivers and manage their use of time accordingly and within the federal regulations.

Core Responsibilities:

Able to dispatch/supervise heavy haul equipment
Understanding of trailers and combinations up to 76 wheel. Cozad and K-line experience an asset.
Understanding of Federal, Provincial and all NSC standards.
Providing quotes
Permitting of overweight over dimensional loads within Alberta and B.C
Maximizing driver productivity
Meeting internal & external client schedules
Reconciling truck tickets & accurate billing client to client
Management of driver files
Supervisor of 15 people
Participate in the health and safety program.
Dispatcher MUST be able to answer and return all company call promptly with professionalism and courtesy 24 hours a day, 6 days a week while you are on call. It is your responsibility to make prior arrangements if you have other commitments.
Work closely with customers to get the scope of the job, pay very close attention, and accurately record all details pertaining to the job.
Recommend and decide upon optimal transportation modes, routing and equipment. On larger projects, work with management for planning strategy.
Organize, schedule, acquire permits, and dispatch appropriate people and equipment to meet customer timelines and specific needs.
Develop constructive and cooperative working relationships with customers and team members, and maintain these relationships over time.
Required to accurately track all equipment, people, material, permits and associated costs with ongoing jobs.
Record every detail pertaining to the entire daily operations in the company ledger. Phone numbers, site locations, directions, equipment, personnel, etc. Efficiencies/deficiencies, problems with customers/employees, unsatisfied customer/happy customer.
Report directly in confidence to senior management with any employee insubordination, unforeseen incidents or issues, keep records of such.
Ensure compliance with company policies or procedures for daily logistics.
Notify customer with any non-compliant issues regarding their cargo.
Analyze all aspects of logistics to determine the most cost-effective or efficient means of proper utilization of company equipment and people.
Approval from senior management is required before any job is turned down.
Organize, plan, and prioritize work; develop specific goals and plans to prioritize, organize and accomplish your work.
Manage timelines for equipment repairs both in regards to timelines for equipment repairs and timelines as well as transport repairs and timelines.
Approve employee’s time whilst creating invoices that will be sent of the accounting daily.
Co-ordinate with maintenance personnel for upcoming requirements.
(including cleaning) and service scheduling of company fleet.
Attend and participate in company safety meetings.

Mentoring

Be an example for other Team Members in regards to Safety, Policies and Procedures.
Provide training, support and share knowledge of best practices with others to contribute to efficiencies.

Operational

Strategically plan routes and schedule moves in an efficient manner.

Relationships

Build and maintain respectful, professional relationships with all Team Members, Vendors and Contractors.

Meeting Obligations

Attend and conduct weekly Health and Safety Meetings.
Engage staff to participate in discussion regarding Safety and become part of the solution.

Reporting To:

Operations Manager of Transport

Limits of Authority - Direct Reports

Heavy Haul Drivers
Pilot Truck Drivers
Labourers

Job Requirements:

Strong safety background
Strong computer skills - custom in house tracking program
Strong communication skills
Patience and works well with others
6+ year’s experience within the heavy haul industry driving or supervising.
Class 1 an asset but not required.
Minimum 2 Years Construction/Oilfield transportation experience.
Due to the nature of our industry, weekend availability and being on-call during evenings is to be expected.

Please ensure that resumes have 3 references and updated contact information.

The position includes Benefits (Merit) and offers competitive wages.

We appreciate and thank all applicants in advance for their interest, however, only those candidates selected for an interview will be contacted.

“Our core values are Integrity, Safety, Respect, People, Innovation, Teamwork & Collaboration, Long Term Focus, Sustainability, Work Hard & Have Fun”.